FAQ's

What does "Hold Box" mean?

Choosing "hold" at checkout means we will not ship your books. The order will be marked fulfilled when the books are pulled from our inventory and placed in a hold box for you. You will receive an email when your order has been placed in your hold box.

How do I ship the books I have on hold?

When you wish to ship your hold box, check out with this free item (http://bit.ly/shipmyholds) in your cart and we will email you a shipping invoice.

What sort of discounts do you have available?

We do not run sales on back issues often nor do we have discount codes. The only discount we are currently offering is for 12% off Pre-Sales when purchasing six or more (use CODE12 at checkout). We do not accept offers on books listed on the site.

Can I pickup my books?

Yes! Pickup is available at our Warehouse at 466 Elgin Street in Brantford. Our Hours are Mon, Wed, Thurs 10am-5pm and Fri 12-8pm. If you need to come at another time, contact us at warren@captcancomics.ca.

Do you buy comics?

Yes! We love to buy comics. Please contact us with a list and we will go from there!

What happens when I purchase Pre-Order and in stock items and pay shipping?

We will ship your order when it is complete (when all Pre-Sales have been released). If you wish to ship separately, please place them as a separate order.

 

What happens when I buy a consignment item?

Books listed as Consignment are in our hands and can ship with any other items. The Guardian Collection of CGC books are consigned and are the only exception to this rule. Please allow up to three weeks for Guardian Items to be received by us. 

Does my order come bagged and boarded?

Yes! Every book is re-bagged and boarded with Comic Pro Line 2mil Crystal Clear OPP bags and 24pt Boards!

How much are your shipping rates?

Our shipping rates can be found here: http://bit.ly/CaptCanShip. Once you reach an extra large box, there are no additional shipping charges regardless of how many books you have.

How long until my package ships? 

We ship five days a week. Orders typically ship in less than two business days. You will be provided tracking via email when your order ships. We will update any significant delays on our Facebook (http://bit.ly/CaptCanFB).

How will my books be shipped?

Letter packages are packed using manila envelopes and a firm cardboard sandwich. Boxed packages are secured with bubble wrap and packaging paper. Packages within Canada are sent as Expedited Parcels (1 to business 11 days). 

How can I tell condition?

Please use the provided scans to see the condition of the book. We will provide grades for books over $20 upon request. Please note we are extremely busy and cannot always immediately respond to these requests. We will retroactively be adding grades to books in stock valued at over $20. If you have specific questions, please reach out.

Are these stock photos?

No, these are all images of the items we have scanned. In the case of low value, (typically modern) and similar condition books with multiples in stock, the scan provided reflects the lowest grade copy of the copies you may receive.

When will my Pre-Sales ship?

Pre-Sales typically ship within a few days of release. Release dates often vary, for the most up to date information we encourage you to look at Previews Website. We will not ship out Pre-Order copies in anything lower than NM-. In the event of damages from our distributor, delays may occur after release while we await replacements. For Pick-Up customers, new books will not be distributed prior to release date, regardless of how nicely you ask.

We do not run sales on back issues often nor do we have discount codes. The only discount we are currently offering is for 12% off Pre-Sales when purchasing six or more (use CODE12 at checkout). We do not accept offers on books listed on the site.

Yes! Every book is re-bagged and boarded with Comic Pro Line 2mil Crystal Clear OPP bags and 24pt Boards!

Please use the provided scans to see the condition of the book. In the case of low value (typically modern) books with multiple in stock, the scan reflects the lowest grade copy. We will provide grades for books over $20 upon request. Please note we are extremely busy and cannot always immediately respond to these requests. We will retroactively be adding grades to books in stock valued at over $20. If you have specific questions, please reach out.

Yes! We love to buy comics. Please contact us with a list and we will go from there!

Books listed as Consignment are in our hands and can ship with any other items. The Guardian Collection of CGC books are consigned and are the only exception to this rule. Please allow up to three weeks for Guardian Items to be received by us.