FREQUENTLY ASKED QUESTIONS
We do not run any regular discounts. People who use our Loyalty Program can redeem points to save money on Pre-Sales. Occasionally, we will run a sale - when we do, it is announced on our Facebook and Instagram.
Absolutely! We buy collections and individual books. Email us with a list or pictures, or bring your books by the shop and we can go from there.
To help minimize the shipping cost, we offer a hold box service. When you select Hold, your order is pulled, prepared and then stored at the shop for you. Place as many orders as you want (we have over 60 long boxes of Holds!) and then checkout with a Ship My Hold Box to request a shipping invoice. When an order is processed into your hold box, it is “Shipped” with the tracking number “IN-YOUR-HOLD-BOX”. When we send you a package, your hold box comes with it. Please avoid using multiple names to prevent missed books.
NOTE: WHEN CHECKING OUT WITH SHIP MY HOLD BOX PLEASE MAKE SURE IT IS THE ONLY ITEM IN YOUR CART OR IT WILL NOT BE PROCESSED AND REMOVED.
Books listed over $20 will have a grade assigned. We do our best to adhere to Common Grading Standards. All images provided on our site are actual scans. In the case of multiple copies, the image depicts the lowest grade copy you could receive.
Our books are manually scanned one by one. Occasionally, an error is not caught in screening uploads and a product is listed with an incorrect image. Our inventory, description, and price are all fixed, and should be referenced in the case of an incorrect image. Please report incorrect images to us for to be fixed.
No, unfortunately you cannot. Our inventory is stored in hundreds of skewed boxes designed for our staff to efficiently pull orders. In person inventory includes weekly new releases, Funkos, CGC Slabs and 20,000+ $1 Books.
Pre-Sales ship within two business days of release. We understand that periodical releases require timely shipping and we make it a priority.If you order Back Issues and Pre-Sales on the same order and pay for shipping, all of your books will ship when the last Pre-Sale is released.
We do not mail out New Releases lower than NM- (9.2). We do our best to be picky, but unfortunately print quality from many publishers makes guaranteeing anything higher near impossible.
We do not offer Ratios for Pre-Sale. With such high demand and extremely volatile pricing & condition, we list them under This Week's New Releases the Tuesday night of release date, individually priced (and Graded if over $20).
Absolutely. Every book, whether $2 or $2000 is sent in a new Bag and Board. Love the crystal clear Bags and ultra sturdy Boards we sell? Shop Supplies
Letter packages are secured between two pieces of rigid cardboard and mailed in an envelope. Boxed packages are secured with plenty of bubble wrap and packing paper. Packages within Canada are sent via Canada Post Expedited Parcel. We do not ship without tracking. View our Shipping Rates
When you make a purchase and select a shipping option we check to make sure you have no other books on hold. If we find that you do, then we gather all your holds together and send you a shipping invoice if you've jumped to the next box size. This ensures you get everything!
This also means you do not need to submit a Ship My Hold request if you place an order and select a shipping option.
Don't see an answer to your question? Never hesitate to reach out! Email firstname.lastname@example.org or call 519-770-9875 Monday to Friday, 9am-5pm EST.