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Policies

Learn about our terms, privacy policy, and shipping information

Policies

REFUNDS, RETURNS AND PRE-SALES

Sales are final, with a 7-day change-of-mind window on Hold Box orders. Pre-Sales and special orders are final sale. Report a damaged or incorrect book within 3 business days of delivery or pickup.

Read the Refund policy

SHIPPING AND HOLD BOX

No time limit and no storage fees on your Hold Box. You pay shipping once, when your box ships. Orders over $100 need a signature on delivery.

Read the Shipping policy

PRIVACY AND COOKIES

What we collect, who we share it with, how cookies are used and the choices you have.

Read the Privacy policy

TERMS, GRADING AND CAPTCAN CASH

How we grade, how CaptCan Cash points work, and the terms of using the site.

Read the Terms of service

CONTACT

Email orders@captcancomics.ca or call (519) 770-9875. Hours and details are on our Contact page

Last updated: October 2026