CAPTCAN COMICS POLICIES

Please note that posted release date is subject to change, and the cover art solicited for Pre-Sale Products may not be final. All pre-orders are final and non-refundable.

We will not ship pre-order books that are less than NM- (Near Mint Minus condition). There are extremely rare exceptions where damages are accross a large portion of the print run, and undamaged replacements are not available to us. In the event of damages caused by our distributor, there may be delays in shipping while we await replacements.

For customers who choose to pick up their orders, new books will not be distributed prior to the release date, regardless of any requests.

If you experience buyer's remorse within seven days of purchasing your order, please contact us to initiate our refund process.

Refunds can be issued prior to the order shipping, but will be subject to a restocking fee of 15%.

Once the order has shipped, all sales are final, and returns will be accepted at our discretion.

In the extremely rare event that you receive damaged products, please contact us directly with photos of the damaged products and packaging so we can contact the Mail Carrier and resolve the problem for you.

Please note that all Pre-Orders and Special Order Items are final and cannot be cancelled or refunded, before or after release.

Thank you for choosing CaptCan Comics Inc for your shopping needs. We take your privacy seriously and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and disclose your personal information in compliance with Canadian and American standards.

1. Personal Information

Personal information is any information that can identify you as an individual. This includes your name, address, phone number, email address, and payment information. We collect personal information when you: Register an account with us Place an order Contact us for customer support Subscribe to our newsletter Participate in a survey or promotion We use this information to: Process and fulfill your orders Send you order confirmations and updates Respond to your inquiries and customer support requests Send you marketing and promotional materials Conduct market research and improve our products and services

2. Consent

When you provide us with your personal information, you are consenting to our collection, use, and disclosure of that information for the purposes outlined in this privacy policy. If you choose not to provide us with certain personal information, we may not be able to provide you with certain products or services. You may withdraw your consent at any time by contacting us at CaptCan Comics Inc, located at 466 Elgin Street, Brantford Ontario. However, withdrawing your consent may result in the termination of your account or the inability to access certain products or services.

3. Sharing Your Personal Information

We do not store your personal information on our own servers. Instead, we use Shopify to power our online store, and they store and process your personal information on our behalf. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the site--you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Behavioral Advertising

As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. These measures include: Storing your personal information on secure servers managed by Shopify Encrypting your payment information during transmission Limiting access to your personal information to employees who need to know it to fulfill your orders or provide customer support Regularly reviewing and updating our security measures However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your personal information.

6. Cookies

We use cookies to personalize your shopping experience and improve our website. Cookies are small files stored on your device that allow us to remember your preferences, track your browsing behavior, and analyze website usage. We also use cookies to target advertisements on social media platforms such as Google and Facebook. These cookies may include pixels or other tracking technologies to help us better understand our customers and provide relevant advertising. You can choose to disable cookies in your browser.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

8. Access and Correction

You have the right to access and correct your personal information in our possession. You can do this by logging into your account or contacting us at CaptCan Comics Inc, located at 466 Elgin Street, Brantford Ontario. We may require additional information from you to verify your identity before providing you with access to your personal information.

9. Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. We may also retain your personal information to comply with our legal obligations, resolve disputes, and enforce our agreements.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. We will post the updated privacy policy on our website and notify you of any material changes via email or other means. Your continued use of our website after the effective date of the updated privacy policy constitutes your acceptance of the updated terms.

11. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at CaptCan Comics Inc, located at 466 Elgin Street, Brantford Ontario. We will respond to your request within a reasonable timeframe. Thank you for taking the time to read our privacy policy. We appreciate your trust in us and are committed to protecting your personal information.