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Terms of service

Last updated: October 10, 2026

These terms

By using captcancomics.ca or placing an order, you agree to these terms and to our Refund, Shipping and Privacy policies. The version posted when you place an order is the one that applies to that order. Changes apply to orders placed after they are posted.

Your account

Keep your login secure. You are responsible for orders placed through your account and for keeping your email and shipping address current.

Fair use

Don't use bots or automated tools to buy, scrape or monitor the site, and don't interfere with how it runs. We may cancel orders and close accounts that do.

Grading

  • Our team grades raw books using Overstreet and CGC standards. Books priced over $15 get a specific grade. Lower-priced books get a Low, Mid or High tier.
  • Grading is a professional opinion, and careful graders can differ slightly. We don't guarantee that CGC or any other company will give a book the same grade we did.
  • The scan shows the book you will receive. When we have several copies of a lower-priced book, the scan shows the lowest-grade copy, so yours will match it or be better.
  • We check raw books for restoration and list what we find. We can't detect everything a grading company can.
  • CGC and CBCS books are sold as certified by the grading company. We don't regrade them or guarantee their grade.

If you believe a book is clearly below the grade we listed, contact us within 3 business days of delivery or pickup with photos. Where we agree, you can return it for a full refund under our Refund policy.

CaptCan Cash

  • You earn 1 point for every $1 you spend. 50 points is worth $5.
  • Points can be redeemed on Pre-Sale comics, trade paperbacks and hardcovers, up to $25 (250 points) per order. They can't be used on special orders.
  • Points have no cash value. They can't be transferred, sold or moved between accounts.
  • If an order is refunded or cancelled, the points it earned are removed and the points spent on it are returned.
  • Points expire 6 months after they are issued.
  • We may remove points gained through fraud or abuse of the program.
  • We may change or end the program with 30 days' notice on our Rewards page. Points you hold can be redeemed during that period.

Content

The site design, our text and the scans and photos we produce belong to CaptCan Comics Inc. Comic covers, characters and trademarks belong to their publishers and owners.

Payment disputes

If something is wrong with an order, contact us first and we will fix what is ours to fix. If a charge is disputed for an order we delivered as described, we may pause the account and hold the books from that order until it is resolved, and we will give the order records to the payment provider.

Our liability

To the extent the law allows, our total liability for any order is limited to what you paid for it. We are not liable for indirect losses, such as lost resale value or the grade a book might have earned.

Events outside our control

We are not responsible for delays or failures caused by carriers, publishers, distributors, grading companies, customs, strikes, weather or outages.

Other services

Our store runs on Shopify and links to other sites. Their terms and privacy practices are their own.

Governing law

These terms are governed by the laws of Ontario and of Canada, and disputes go to the courts of Ontario. If you live elsewhere, you keep any consumer protections your local law says can't be waived.

If part of this doesn't apply

If a court finds any part of these policies unenforceable, the rest still applies. Nothing in these policies takes away rights that consumer protection law gives you and that can't be waived.

Contact

CaptCan Comics Inc., 466 Elgin Street, Brantford, Ontario N3S 7P8. orders@captcancomics.ca, (519) 770-9875.